Legal

Privacy policy

CasaBode Stays Pty Ltd (ABN 18 704 061 950) respects your privacy. This policy explains what personal information we collect through this website and our services, and how we use it.

What we collect

When you contact us, ask for an appraisal or subscribe to our newsletter, we collect the details you give us, such as your name, email, phone number, property address and your message. When you stay at a home we manage, the booking site or our booking system shares the details needed to manage your stay.

How we use it

We use your information to respond to enquiries, prepare appraisals, manage properties and bookings, look after guests and, if you've subscribed, send you our newsletter. You can unsubscribe at any time by replying to any newsletter or emailing us.

Who we share it with

We only share information with people who help us provide our services, such as cleaners, maintenance trades, booking platforms and our IT and email providers, and only as much as they need. We don't sell your information. Some of our providers store data outside Australia.

Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete or de-identify it when we no longer need it.

Access and complaints

You can ask to see or correct the information we hold about you, or raise a privacy concern, by emailing terrianne@casabode.com.au. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Last updated November 2026.